Delamination Warranty


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PLEASE READ ::THIS:: IMPORTANT REFERENCE ARTICLE REGARDING DELAMINATION PRIOR TO EMAILING.

Please ensure you choose the appropriate option based on the approx original SHIP DATE of the diaper.

Bella Luna strives to provide exceptional quality, workmanship, and customer service.
Each items is thoroughly inspected to ensure it is shipping in a condition
that meets and exceeds your expectations.
 

Delamination

  • 0-12 months since ship date- Full Warranty, shipping to Bella Luna reimbursed, remake of diaper if possible or replacement product at equivalent retail value , shipping of replacement covered. Bella Luna requires that you return the delaminated diaper in order for us to remake or replace it. We are unable to return it back to you.
  • 12 months-24 months since ship date-  Extended Warranty, shipping of affected diaper to Bella Luna paid for by customer. Bella Luna will remake the diaper (if possible or offer alternative fabrics for remake) at a cost of 50% of the original purchase price. Cost of remade diaper and its shipping to be invoiced prior to remaking the diaper. Bella Luna requires that you return the delaminated diaper in order for us to remake or replace it. We are unable to return it back to you.
  • 24 months+ since ship date- No warranty applies

    Please email us prior to checking out for any warranty work so that to receive return instructions. hello@bellalunainspirations.com




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