Embroidery Warranty


$0.00
or

Please ensure you choose the appropriate option based on the approx original SHIP DATE of the diaper.

Bella Luna strives to provide exceptional quality, workmanship, and customer service.
Each items is thoroughly inspected to ensure it is shipping in a condition
that meets and exceeds your expectations.
 
Each items is thoroughly inspected to ensure it is shipping in a condition
that meets and exceeds your expectations.

Embroidery- loose stitches, ect

  • 0-6 months since ship date- Full Warranty, shipping to Bella Luna reimbursed, no charge to fix/replace diaper, shipping back covered
  • 6-12 months since ship date- Extended Warranty, as after this point stitches coming loose/applique lifting is due to wear and tear on the diaper and not due to any manufacturing defect. Shipping to Bella Luna paid for by customer, we will access the issue when product is in hand and let you know if the embroidery is repairable and the cost associated with the repair ($5-10). Should the diaper be irreparable, customer may choose from a Bella Luna Gift Card equivalent to 25% of diapers purchase price, or pay to have the diaper remade at a cost of 65% of original purchase price plus tax. Shipping home (regardless of choice) paid for by customer.
  • 12 months-18 months since ship date- Extended Warranty, as after this point stitches coming loose/applique lifting is due to wear and tear on the diaper and not due to any manufacturing defect. Shipping to Bella Luna paid for by customer, we will access the issue when product is in hand and let you know if the embroidery is repairable  and the cost associated with the repair ($5-10). Should the diaper be irreparable, customer may choose to pay to have the diaper remade at a cost of 100% of original purchase price plus tax. Shipping home paid for by customer.
  • 18 months+ since ship date- No warranty applies

      Please email us prior to checking out for any warranty work so that to receive return instructions. hello@bellalunainspirations.com




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